Unpopulated board conditional option

Unpopulated board conditional option

Help

Cookies help us deliver our Services. By using our Services or clicking I agree, you agree to our use of cookies. Learn More.

p
Standard memberpawnpaw
Please Pay Attention

Lethabong

Joined
02 Apr 10
Moves
97275
03 Oct 18

Good day. I have a problem on the new layout.
When I go to Conditional option, I get an unpopulated board.
Please see if it can be fixed.
Thanks.
Regards.

p
Standard memberpawnpaw
Please Pay Attention

Lethabong

Joined
02 Apr 10
Moves
97275
03 Oct 18

Ok, I found that I have to click on the Reset to Current Board at Play button at the bottom.
Any reason for this?

SubscriberRuss
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2421
03 Oct 18

This is a bug impacting only some users. A fix should be up tomorrow.

SubscriberRuss
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2421
03 Oct 18

Also, any information about your web browser would be useful. (Version)

SubscriberRuss
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2421
04 Oct 18

Please try the conditional moves interface again and let us know if your problem is resolved. Thanks.

SubscriberHuntingdon

England

Joined
23 Feb 07
Moves
223463
04 Oct 18

This has just happened to me. Using Safari

SubscriberRuss
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2421
04 Oct 18

@huntingdon said
This has just happened to me. Using Safari
On a Mac?

SubscriberHuntingdon

England

Joined
23 Feb 07
Moves
223463
04 Oct 18

iPad

SubscriberRuss
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2421
04 Oct 18

@huntingdon said
This has just happened to me. Using Safari
Has it just started happening today, or has it been a problem since the update went live?

SubscriberHuntingdon

England

Joined
23 Feb 07
Moves
223463
05 Oct 18

Just since the page upgrade

SubscriberRuss
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2421
05 Oct 18

Can you check this thread please?

Thread 178716

Thanks.